It can be frustrating when things don’t go as planned, but it can be fixed.

If you’ve forgotten your login details or you are having trouble accessing a download or a course offering you’ve paid for, there is help for this.

Step 1: Visit the FAQs section (if you have not done so already) to resolve your issue there.

Step 2: If you couldn’t find your answer in the FAQs go to the troubleshooting contact form to submit your issue.